The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services
Higher education has been hard hit over the last few years dealing with declining budgets and rising costs, growing accreditation standards and surging accreditation reform, and mounting quality assurance activities. This book is well timed, addressing some of the concerns that many academic librar- ians have. As several of the book’s contributors discuss, academic libraries are faced with declining budgets and the need to justify to administrators what librarians do. To accomplish this, librarians and library administrators need to adequately assess library services.
Johnson, Kelli, "The Quality Infrastructure: Measuring, Analyzing, and Improving Library Services" (2015). Libraries Faculty Research. 41.