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Long-term care (LTC) facilities possess unique characteristics in terms of implementation and utilization of electronic medical records (EMRs). The focus of LTC is on a population requiring care encompassing all aspects associated with quality of life rather than simply acute treatment. Because this focus is of a larger scale than traditional medical facilities, the priorities in the implementation and utilization of EMRs are higher in accessing patient history information. The purpose of this study was to determine the EMR utilization in the chronic care settings. In conclusion, the literature review performed does not support the fact that EMRs are currently being effectively and widely used in the LTC facilities.


This is an Author's Accepted Manuscript of an article published in Phillips, K., Wheeler, C., Campbell, J., & Coustasse, A. (2010). Electronic medical records in long-term care. Journal of Hospital Marketing & Public Relations, 20(2), 131-142, as published in the JOURNAL OF HOSPITAL MARKETING & PUBLIC RELATIONS, 2010, copyright Taylor & Francis, available online at: