Document Type

Article

Publication Date

3-2020

Abstract

This article continues the discussion examining IT’s contribution on firm performance. Byrnjolfsson (1993) identified what is known as the “productivity paradox” and posited a number of reasons for it. Carr (2003) added fuel by suggesting IT is ubiquitous and provides no significant firm advantage. This study does identify that industry type and size matters. Utilizing the position of CIO, or similar, as a proxy for IT emphasis, the study finds that non-IT intensive organizations, with annual sales less than $101million do achieve performance advantages over firms without an IT emphasis. The implication being that the debate is far from over.

Comments

The copy of record is available from the publisher at https://doi.org/10.30845/ijbht.v10n1p2. Copyright © 2020 The Authors. This article is published under a Creative Commons License.

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