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Research from 2013

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Shop While You Talk: Determinants of Purchase Intentions through a Mobile Device, Archana Kumar and Avinandan Mukherjee

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Service Quality of Frontline Employees: A Profile Deviation Analysis, Neeru Malhotra, Felix Mavondo, Avinandan Mukherjee, and Graham Hooley

Research from 2011

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Service quality of the Chinese YMCA of Hong Kong, Joyce Chan, Siu Yin Cheung, and Jennifer Y. Mak

Research from 2009

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Call Centre Services: The Good, the Bad, and the Ugly, Avinandan Mukherjee and Neeru Malhotra

Research from 2007

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Does data warehouse end-user metadata add value?, Neil Foshay, Avinandan Mukherjee, and Andrew Taylor

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Does Data Warehouse End-User Metadata Add Value?, Neil Foshay, Avinandan Mukherjee, and Andrew Taylor