Date of Award
2025
Degree Name
Business Administration
College
College of Business
Type of Degree
D.B.A.
Document Type
Dissertation
First Advisor
Dr. Kevin Knotts
Second Advisor
Dr. Ralph E. McKinney, Jr.
Third Advisor
Dr. Whitney Peake
Abstract
Family businesses are crucial to the global economy, contributing significantly to the Gross Domestic Product (GDP) and employing a diverse workforce. Like any other business, familyowned businesses are not immune to employee turnover. Employee perception of business stability is a key indicator of the business's health and resilience. This study aims to examine the relationship between employee perceptions of family business stability, business community involvement and turnover intentions using a quantitative survey. The survey was developed using validated scales and received approval (IRB #2206773) from the Institutional Review Board (IRB) at Marshall University prior to administering to family business employees via social media posts, emails, in-person visits to family businesses, and panels using the surveysoftware Qualtrics. The business owner’s involvement in the community is the independent variable, while employees’ perceptions of business stability will act as a mediator. Turnover intentions will be the dependent variable, with the employees’ level of community embeddedness serving as the moderator. Data will be analyzed using the PROCESS macro in SPSS
Subject(s)
Industrial management.
Entrepreneurship.
Family-owned business enterprises.
Labor supply.
Labor turnover.
Recommended Citation
Arthur, Elisabeth Ann, "Navigating loyalty: exploring perceptions in family-owned businesses" (2025). Theses, Dissertations and Capstones. 1911.
https://mds.marshall.edu/etd/1911
Included in
Business Administration, Management, and Operations Commons, Entrepreneurial and Small Business Operations Commons
